Pending migration to new JIRA server
From Februray 14 NIRVA SOFTWARE will not host any more its own JIRA ticketing server. We are migrating to the solution hosted by Atlassian, the publisher of the JIRA ticket tool. Please note that during migration the passwords will not be kept, email invitations will be sent allowing you to create new passwords.
BE PATIENT AND WAIT TO RECEIVE YOUR EMAIL INVITATION BEFORE ATTEMPTING TO CONNECT.
After receiving the invitation email
Complete the form allowing you to access the new support site.
It is not necessary to check the 'Send me Atlassian news and offers' checkbox.
Just enter a new password.
Note: screen captures here are in french, but you should access to an english version.
Once you have entered your password, you will arrive on the portal
and again ignore the questions about your activity, your profile, requested by the Atlassian tool. NIRVA do not need the extra information.
You are now connected to the new support tool..
For any question, contact us using the form available on our website Nirva-Software